Shipping & Delivery Policy
Processing Time
Orders processed within 1-2 business days.
Shipping Methods
Standard Shipping
- Delivery: 5-7 business days
- Cost: 25
- Tracking: Available
Delivery Areas
- All major cities
- International shipping available
- Remote areas may have extended delivery times
Order Tracking
Once shipped, you'll receive:
- Tracking number via email
- Email notification with tracking link
- SMS updates (if phone number provided)
Delivery Issues
Failed Delivery: We'll attempt redelivery within 2 business days
Damaged Packages: Contact us immediately for replacement/refund
International Shipping
Customs & Duties: Customer responsibility
Delivery Times:
- Europe: 7-14 business days
- Asia: 10-21 business days
- Other regions: 14-28 business days
Contact Information
Shipping inquiries:
- Email: hexarrowmart@gmail.com
- Phone:8089509111
