Refund & Cancellation Policy
Refund Policy
We offer refunds for products returned within 7 days of purchase, provided they meet our return conditions.
Eligibility Requirements
Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by receipt
Refund Process
- Contact customer service
- Provide your order number
- Explain return reason
- Follow return instructions
Processing Time
Refunds processed within 5-7 business days after receiving returned items.
Cancellation Policy
Order Cancellation: Within 24 hours of placement
Contact:
Non-Refundable Items
- Digital products
- Personalized items
- Items damaged by misuse
Contact Information
For refund requests:
- Email:hexarrowmart@gmail.com
- Phone: 8089509111
